Premium Support Service
Premium Support Service Package is created to fulfill all your website/forum migration related needs and demands
This package includes the following features:
- Migration of up to 15 000 pagesAlong with the related to the content pages entities like users, comments, internal links, images, etc.;
- Customized data migrationYou are able to entrust the whole process of migration as you see it to our team and obtain the desirable outcomes;
- 20 hours of Technical SupportIn the meanwhile of which, our professional team will ensure that your migration procedure is working great.
- Migration made on timePass on all migration-related tasks to the pro team. The migration will be completed in up to 21 business days depending on the amount of customizations required;
- Personal Account ManagerIn order to be informed and get the answers to your questions;
- Pre-migration AuditBefore launching the migration, we examine your existing website, its configurations and hosting parameters, to make sure that your migration will work fine;
- Migration SetupBy providing our team the required access data, you’ll enable us to entirely set up the migration for you;
- Demo Migration and the Results PreviewWe will run Free Demo Migration in order to provide you with the opportunity to observe the fresh look of your new website. Once you agree on details and confirm the Complete Migration, we continue;
- After Migration AuditOur team will examine your database to ensure that all your data has been transferred from the existing to the new website accurately and in accordance to your requirements;
- 1 Remigration Within 30 DaysIt is possible to re-migrate from the same existing website/forum board to the same new one within 30 days after the Complete Migration is finished.
The Final Price of Basic Support Service:
How it works
- Provide the type of your current CMS platform/forum board, (for instance Joomla, WordPress, Wix, bbPress, PhpBB, etc.);
- Type in the URL of your existing website/forum (e.g. www.yourwebsite.com);
- Pick up your target CMS platform/forum board; (it may be Joomla, WordPress, Drupal, bbPress, PhpBB, etc.);
- Indicate the required website/forum access details (e.g. Admin Site URL, login and password);
Our techs will launch the Free Demo Migration of 10 content pages to let you observe first the fresh look of your new website/forum. If you are satisfied with the results, confirm Complete Migration step and we will proceed.
- In case the number of migrated pages exceeds the limits of the Premium Support Service plan, you will be charged for extra pages;
- Our team will complete migration in 21 business days after verifying the access details. Notice, that the fulfillment date can be postponed in case the access details are invalid or incomplete;
- There is a possibility to request for any website/forum data customization within 30 days after results validation. Note that after 30-day period any requested modifications will be made for the additional cost.