CMS2CMS and GDPR Compliance - CMS2CMS
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CMS2CMS and GDPR Compliance

With regard to the implementation of General Data Protection Regulation (GDPR) for all EU residents, you, as CMS2CMS client has a right to know the answers to the fundamental questions about the collection and keeping of your personal data. Below you will find the most detailed information on the GDPR data protection policy.

What is data protection policy and how it affects you?

General Data Protection Regulation (GDPR) is set of laws the main goal of which is to ameliorate the protection of EU citizens’ personal data and increase the obligations of the organizations to manage that information in a transparent and secure way.

Since CMS2CMS serves the clients from all over the world, including EU residents, we’ve implemented and enforced the data protection policy. Here are the fundamental rights you have as an EU citizen in line with the GDPR in terms of CMS2CMS service:

  • You have the right to be aware of what kind of your data is collected by CMS2CMS;
  • You have the right to know why this information is gathered from you;
  • You have the right to agree or disagree to the data collection during the very first interaction with CMS2CMS website/service;
  • You have the right to review/change/delete your personal data we received from you;
  • You have the right to be aware of how CMS2CMS protects your personal data;
  • You have the right to disagree with the collection of the particular personal information;
  • You have the right to know how you can review/change/delete/disagree to the collection of your data.

What is CMS2CMS doing to prepare for the GDPR compliance?

CMS2CMS will hold to the Statements and Privacy Policy of GDPR and we’ve taken some steps to enhance the following points:

  • CMS2CMS informs the clients about the data we gather and what methods can be used to this point;
  • We provide the users with the information on how to avoid the possibility of sharing their personal data with us;
  • CMS2CMS respects the customer’s privacy and ensures that the client’s personal data is secure;
  • CMS2CMS enables its customers to withdraw their consent for the processing of the personal data for marketing purposes at any time by contacting us;
  • The client’s personal data can be fully deleted from the CMS2CMS dashboard or via the email request;  
  • Our clients can allow/disallow only partial processing of their personal data via the email request;
  • CMS2CMS customers can send a request for the information on the collected data or get it via CMS2CMS admin panel.

What kind of personal data does CMS2CMS collect?

CMS2CMS gathers some of your personal data to simplify the customer journey using our service. Acting in accordance with GDPR regulations, CMS2CMS makes sure that our customers are informed about all aspects of data collecting.

When creating CMS2CMS account, you are asked to provide the following information:

  • name;
  • email address;
  • password;
  • phone number.

isiting CMS2CMS site, the following data will be recorded by our servers (we use cookies for this):

  • web request (e.g. date, time, etc);
  • IP address;
  • browser type;
  • browser language;
  • one or more cookies identifying your browser.

What are cookies?

Cookies are messages that web servers pass to your web browser when you visit Internet sites.

Cookies are commonly used to store personal registration data like your name, your address, the contents of a shopping cart, your preferred layout for a web page, what map you might be looking at, and so on. Cookies make it easy for web servers to personalize information to fit your specific needs and preferences when you’re visiting a website.

Cookies are widely used by separate websites and online service providers to make them work efficiently and get reporting information. To the word, Cookies do not identify the person and are not software programs. So, they cannot install themselves or any other application on your computer/gadget.

Why does CMS2CMS use cookies and other tracking technologies?

CMS2CMS website may request cookies to be set on your device. We use cookies to learn about your interactions with our website and in this way to improve your user experience by providing you with more relevant information. You can change or block your cookie preferences but note that this may impact your experience on CMS2CMS website and the services we are able to offer.

We may also use other tracking technologies such as Inspectlet, HubSpot CRM, etc. These are tiny graphics which contain a unique identifier that enables us to learn about the user’s behaviour on CMS2CMS website. Or, in the case of web beacons, opened an email that we have sent them.

How does CMS2CMS make sure that your data is 100% protected?

As far as we are working with both your personal info and CMS data, we’ve developed a set of measures to ensure your data protection:

  • network firewalls;
  • DDoS preventions (We use the latest hardware appliances and advanced security technologies to provide you with first-rate protection against large-scale DDoS attacks.);
  • network posture assessment

CMS2CMS service supplies you with HTTPS-encrypted communication, role-based authorization, and validation of all requests to provide the security on the applicational level.

Additional info on all the points mentioned above, you will find here:

Why does CMS2MCS collect your personal data?

Because of the specifics of our services, we have to obtain your personal data for:

  • Improving your customer journey on CMS2CMS website.

For this, we gather the following information: web request, IP address, browser type, browser language, one or more cookies identifying your browser.

  • Successful proceeding with the CMS data migration.

To get your CMS migration finished successfully, you have to specify the details of your CMS platforms such as source and target CMS types, both existing and new websites URL addresses, your logins and passwords.

  • Sending you the important info on your migration such as estimates, results of the Demo migration, and other.
  • Contacting you to clarify your requirements via the email address or phone number.

What is CMS2CMS data retention/deletion policy and associated timescale?

Every CMS2CMS user can demand our service to delete his Private data by sending a request mail to dpo@cms2cms.com or support@cms2cms.com.

Please, note: the deleted data can not be restored. So, if the contact is removed, all his Personal data including name, email, password, phone number and info from Cookies will be deleted as well as your CMS2CMS account.

Mind that: in terms of users’ security CMS2CMS encrypts personal information of the accounts which were inactive for 30 days. In case you want to activate your account again or remove your private information earlier, please inform us of your intention.

Is my data protected from accidental destruction?

CMS2CMS team take security measures and have developed a comprehensive set of practices, technologies and policies to ensure you that all your data is safe and sound. We know that security is vital in working with customers’ information, that’s why CMS2CMS service is built on effective and security-focused practices.

We keep holding the following security points:

  • Physical Security Layer
  • Network Security Layer
  • Application Security Layer
  • Security Audits

For more information, visit CMS2CMS Security Policy and Enhanced Security pages.

Can I get access to my personal data that CMS2CMS collects whenever I need it?

Yes! CMS2CMS client’s support is available 24/7, so you can easily contact us and get access to your personal data which we collect. Just send us a request to dpo@cms2cms.com or support@cms2cms.com and our managers will readily help you.

Will CMS2CMS process data according to my instructions, and is there any written contract?

CMS2CMS service processes your personal data according to your instructions as Data Controller in accordance with our Terms of Service, Security Policy and Service Level Agreement.

Moreover, we sign an NDA agreement with our clients who are going to run a custom demo migration. If you give CMS2CMS the access to your content management system, we sign an NDA agreement as well.

Questions & Concerns

Still have some comments or questions unanswered? Want to update, delete or change any piece of your personal information CMS2CMS service have about you? Concern about the way in which we have handled any privacy matters? Feel free to contact us at dpo@cms2cms.com or support@cms2cms.com.

For more info on CMS2CMS GDPR compliance, check our Standard Contractual Clauses.

Note: Please bear in mind that this article should not be treated as legal advice in complying with the GDPR. The sole purpose of this information is to facilitate a better understanding of the approved EU data privacy law.

 

CMS2CMS complies with GDPR regulations, more info on this you can find on our CMS2CMS and GDPR Compliance page.